FAQ2020-05-07T16:36:09+00:00

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Courses

Where was the Storyteller course filmed?2020-05-01T15:46:43+00:00

All of the videos for the Storyteller course were filmed in 2019 on a piece of land in North Carolina.

What other courses are offered by MysterySchool?2020-05-01T15:51:51+00:00

Currently, Storyteller is the only course offered by MysterySchool, but we have some beautiful projects in the works. If you have any suggestions of what you would like to learn or who you would like to learn from, please contact us.

Can I download the course?2020-05-01T15:52:11+00:00

No. Due to the nature of the content, none of the course video lessons are available for download.

Can I skip around the course?2020-05-01T15:52:30+00:00

Yes. There are no prerequisites. While we recommend completing the course over 5+ weeks, you are welcome to navigate the course in the way it makes sense for you.

How long is the Storyteller course?2020-05-01T15:52:55+00:00

Students are encouraged to spend time ruminating with the lessons from the course. The course is approximately 7.5 hours long. There are 2 hours of dedicated teaching by Martin Shaw. 1.5 hours of workshop Q&A , and 4 hours of storytelling demonstrated by Martin filmed in front of a live audience. Additional time spent on the study questions and practice is up to you. We expect students to complete the course in 5+ weeks.

Is the course interactive?2020-05-01T15:57:57+00:00

The course is not interactive. All course material is available through video lessons, study questions, practice. There is opportunity to engage with other Storyteller learners through the private Facebook group for MysterySchool storytellers.

Purchases

Can I pay with cash or check?2020-05-01T15:49:48+00:00

Sorry, no. MysterySchool currently accepts VISA and Mastercard through the online shopping cart.

Can I share my purchase with a friend?2020-05-01T15:50:22+00:00

No. Each person needs to use their own profile and login to access the course. Each individual will be able to join the community group for MysterySchool storytellers and watch the video lessons online.

Can I get a refund?2020-05-01T15:53:24+00:00

No. Sorry. Due to the nature of the content, MysterySchool does not offer returns, refunds or exchanges.

Support

What do I do if the videos aren’t playing?2020-05-01T15:46:23+00:00

If you are having trouble with video playback, make sure your browser is updated and clear your browser cache. You may also need to adjust your browser settings. For more help troubleshooting video playback see the troubleshooting resource here. If you need further support or want to report a technical issue, reach out to us.

Is my information private?2020-05-01T15:48:03+00:00

Please see our Terms of Service and Privacy Policy for more information.

Do I need to create an account?2020-05-01T15:49:16+00:00

Yes, due to the nature of the content all individuals wanting to access the courses or products offered by MysterySchool need to create an account.

Is my data secure?2020-05-01T16:00:38+00:00

Yes. MysterySchool purchases are supported by an encrypted connection. We also partner with services that practice industry best practices when it comes to data security. Please see our website Privacy Policy and Terms of Use for more information.

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